100% Satisfaction Guaranteed (30 Days Return)

Every good morning starts with good coffee. We are so committed to giving you the best coffee moment that we offer you a hassle-free 30-day Money Back Guarantee*.

We accept all returns within 30 days of delivery. If you received the wrong item or if your item has a quality issue, you can return it at any time and we will cover the shipping.

*This guarantee will not be granted if the products are found to be damaged or misused intentionally. 

Let us help you before returning products – Because We Care!

Customer happiness is our top priority. If for any reason you are not satisfied with our products, please do not hesitate to contact us. We want to hear from you, so that we can make things right.

Return Instructions

Returning product(s) to us is simple and easy!

1. Print out the My Coffee Stix Return Form (download here) and fill it out.
2. Pack all items in original product packaging in a secure box. Enclose My Coffee Stix Return Form and your Order Receipt with your items.
3. Return shipping is at your expense . Please send the return package to the address below using any trackable/insured shipping method. We do not accept COD deliveries.

We only accept returns that are purchased from our website.

Once we receive the returned product(s), we will process a full refund, minus shipping costs and other additional charges, if any, to your original form of payment immediately. Please allow 5 to 7 business days for your refund to be reflected on your credit statement.

Note: A $5.99 fee will be deducted from your refund for orders that qualified for Free Shipping.

Exchange Policy

We do not accept product exchanges. If you have changed your mind about a product you have bought, please return it following the instructions above and place a new order.