Collection and Use of Personal Information
We collect personal information from you to provide an efficient, meaningful and customized experience for you on My Coffee Stix’s website.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address and phone number
- Billing Information such as credit card number and billing address
- Unique Identifiers such as user name, account number and password
- Preferences Information such as product wish lists, order history and marketing preferences
- Email addresses of friends or other people you would like us to contact
As is true of most websites, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our website and marketing efforts
- Conduct research and analysis
- Display content based upon your interests
To review and update your personal information to ensure it is accurate, you may update it directly in My Account page or contact us at:
My Coffee Stix
Depending on your location, such as the EEA or Canada, you may also have certain additional rights with respect to your information, such as:
- data access and portability (including the right to obtain a copy of your personal data, some of which is available through your account profile);
- data correction (including the ability to update your personal data, much of which you can change directly using your account settings);
- data deletion (including the right to have My Coffee Stix delete your personal information, except information we are required by law to retain);
- withdrawal of consent (when we rely on your consent to process your information, such as for our marketing emails); and
- objection to processing (when our processing is based on legitimate interests; this includes, in limited circumstances, the right to ask My Coffee Stix to stop processing your personal data).
If you are located in the EEA or Canada and would like a copy of your data, to have your data corrected, to have your data deleted, to withdraw consent to our further processing your information, or to object to our processing based on legitimate interests, please email hello@MyCoffeeStix.com with your request and your country of residence.
Unless you are located in the EEA or Canada and have exercised one of your rights listed above, My Coffee Stix will retain your information for as long as is necessary for our legitimate business purposes. My Coffee Stix will always retain data to the extent necessary to comply with our legal and financial obligations (for example, to satisfy our auditors, to comply with applicable tax/revenue laws, to enforce our agreements, and as otherwise described in this policy).
Without prejudice to any other rights you may have, if you are located in the EEA or Canada, you have the right to lodge a complaint with your local data protection regulator.
Information Collected from You About Others
If you decide to invite a third party to create an account, we will collect your and the third party's names and email addresses in order to send an email and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party's names and email addresses as required above. You or the third party may contact us at hello@MyCoffeeStix.com to request the removal of this information from our database.
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties, and we do not authorize the collection of our members' or visitors' personally identifiable information by any third parties for the third parties' use.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
- As required by law such as to comply with a subpoena or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request
- To any other third party with your prior consent to do so
If My Coffee Stix engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion. We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or sweepstakes, when we make changes to subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account.
We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
The information we collect in connection with our online communities is used to provide an interactive experience. We use this information to facilitate participation in these online communities and, from time to time, to offer you products, programs, or services.
If you choose to submit content (e.g., a “letter to our editors” or an online review), we may publish your name, screen name and other information you have provided to us. You hereby consent to this.
We sometimes use the non-personally identifiable information that we collect to improve the design and content of our publications and websites, and to enable us to customize your Internet experience. We also may use this information to analyze site usage, as well as to offer you products, programs, or services.
If My Coffee Stix is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Third Party Websites
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or contacting us at:
My Coffee Stix
You may change any of your personal information in your account by editing your profile within your account or by sending an email to us at the email address set forth above. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
Cookies and Other Tracking Technologies
website does not recognize automated browser signals or other similar mechanisms regarding tracking of online activities.
Our Site contains electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
We use a third party to gather information about how you and others use our Site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our website is used.
Targeted Advertising (also known as online behavioral advertising) uses information collected on an individual's web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers' cookies turned off, please visit www.networkadvertising.org
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer (SSL) technology.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Site, you can contact us at:
My Coffee Stix
Notification of Privacy Statement Changes
If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.
A Note to Users Outside of the United States
The European Commission has not made a determination that the United States adequately provides safeguards for the transfer of data, and at this time My Coffee Stix has not put in place the exact safeguards set forth in GDPR Article 46. The transfer of your data to the United States is necessary for the performance of our contract with you (so we can process your order) and/or to take pre-contractual measures at your request (i.e. to set up your My Coffee Stix account).
Last Update: July 6, 2018